Six Ways to Improve Resident Communication
Improving Resident Communication Isn't Always Easy...
The Top 10 Reasons Smart Landlords use Automated Rent Reminders powered by One Call Now:
- Consistency. Reminders are delivered in an unbiased way – to everyone at the same time.
- Saves Time. Increased rent compliance now means fewer late notices later.
- Sets and Enforces Clear Expectations. Messages include complete information: Amount and date due, as well as consequences of late payment.
- Reduces Awkward Conversations. Eliminates the need for uncomfortable and embarrassing discussions between residents and staff.
- Multilingual. Don’t speak 5 languages but your residents do? One Call Now automatically translates your messages, ensuring clarity and fairness.
- Documentation. Receive a report with a time stamp of all message receipts.
- Encourages real-time payment. Optional feature allows residents to transfer directly to a link or phone number for immediate payment.
- Saves resources. Eliminates or reduces staff time, paper, and postage costs.
- It never goes on vacation. Unlike your residents, the One Call Now service is never out of town. Phone and text reminders reach residents wherever they are.
- Respects communication preferences. Messages sent based on your resident’s preferred channel (phone, text, email) are less likely to be ignored.
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