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As the use of communication technology has risen, so have employee expectations for full transparency from their employers. Today’s workforce expects timely, accurate and complete information on everything from policy changes and shift adjustments to safety alerts.
To address the issue, companies need a comprehensive plan that outlines how important information will be disseminated to employees and other stakeholders. Planning in advance for a variety of circumstances can take pressure off of managers and help quiet the rumor mill.
In this article, we discuss the four best practices for your employee communication plan, including
- Delivering consistent, on-brand communication.
- Creating trust and maintain honesty
- Knowing your audience.
- Investing in mass messaging software